Health system no longer struggles to match evidence to complicated standards with inspection readiness solution

A health system was struggling to sift through their documentation and accurately match it to each standard efficiently. As inspection windows approached and tensions were high, they sought out assistance from MediaLab by Vastian.

‍The challenge‍

There was no way for this health system to link policies to standards, even though they stored policies online through another system. It was stressful and time-consuming to correctly identify which policies supported each standard during inspections.

‍The solution‍

This health system implemented InspectionProof, and now has one, centralized platform that clearly identifies all their standards and shows evidence, helping them be better prepared for inspections. As soon as the new checklist was released, the quality team uploaded it and delegated the checklist items to key staff members. Staff then easily uploaded evidence from their existing document management system. The quality coordinators could view the team’s progress at a glance and turn on email notifications to remind staff to upload additional evidence. As the inspection window approached, the team granted inspectors view-only access to review the evidence ahead of time.

‍The results‍

The inspection was a success! With MediaLab, staff members were no longer frantically combing through digital folders to find a particular policy. The team had added notes to specific items to empower their staff to assist with the inspectors’ questions. Inspectors quickly clicked each standard and viewed the supporting policy. With each subsequent inspection, the entire team feels less stressed, better prepared, and more compliant.