Intelligent Quality Engine

Showcase the highest standards of excellence to CAP, COLA, The Joint Commission, ISO, and other accrediting bodies with MediaLab by Vastian’s Intelligent Quality Engine (IQE). Save time by eliminating manual investigations and automating non-conforming event (NCE) management, all while ensuring full compliance.

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  • Automated processes

  • Custom forms & templates

  • Streamlined compliance

  • 100% paperless

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Track, assess & prevent NCEs

Leave behind the hassle of paperwork and the complexity of managing CAPA life cycles with spreadsheets. With MediaLab by Vastian's IQE, you can easily manage events and streamline periodic data entry, enabling labs to optimize corrective actions, instrument logs, and more.

Compliance Requirements

IQE for laboratories can help your facility meet these compliance requirements and more:

CAP: COM.01000

CLIA: 42 CFR 493.1239

ISO: 15189

CAP: GEN.20208, GEN.20310, GEN.20318

LET US DO the hard work for you

It's time for a new era. IQE's customizable event forms and data logs are crucial in documenting the full event management life cycle, demonstrating CAPA — and your commitment to higher standards.

Create, monitor, & evaluate

Maximize the efficiency of your event management system with:

  • Over 40 customizable templates to track PT events, customer feedback, safety incidents, and supplier issues.

  • Customizable data logs for scheduled maintenance, temperature checks, comparison studies, and more.

  • Integrated trending reports, event analysis, and dashboards that provide powerful insights.

Improve quality management

Implementing a fully centralized online system can significantly boost your CAPA productivity with features like:

  • Automated alerts,

  • Customizable workflows,

  • Approval requests, and more.

Control access

Collaborate securely by using role assignment features to:

  • Maintain ownership for reviewing CAPA life cycles.

  • Control who can create and edit forms, start and own events, and more.

  • Limit administrative access and allow departments to set their own guidelines.

Robust Features & Functionality

Customizable forms

Save time with over 40 event forms and workflows that can be tailored to fit your lab’s unique needs and processes.

Real-time monitoring

Manage risk efficiently, track key metrics, and prevent recurring non-conforming events with real-time reports and dashboards.

CAPA compliance

Seamlessly link new courses, competency updates, or SOP and policy changes to demonstrate CAPA compliance.

Life cycle management

Streamline the entire NCE life cycle—from initial description and risk analysis to closure and evaluation.

Stakeholder collaboration

Gather feedback from stakeholders and collaborate with other users effortlessly for comprehensive resolution.

Electronic signatures

Obtain 21 CFR Part 11-compliant electronic signatures from any user at any stage of the CAPA life cycle.

Seamless integration across products

Gain full control over document management, compliance, inspection preparation, and quality by integrating IQE with MediaLab by Vastian's powerful solutions:

Document Control

Instantly update policies and procedures based on NCE findings to ensure alignment with the latest changes.

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Compass

Connect competency assessments directly to IQE events to support corrective actions and maintain readiness for inspections.

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Compliance & CE

Link training courses to IQE events and identify areas where retraining may be required for compliance.

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Delivering value beyond the lab

7,000,000

Data log entries

450,000

NCEs resolved

10,000+

Unique IQE forms created

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"IQE empowers our quality team to work through causes and FEMA risk analysis. Our staff find IQE intuitive, which encourages them to immediately document occurrences rather than waiting until the quality team asks for a risk assessment. IQE has contributed to our cultural shift of being compliant at all times."

Jessica DesLauriers

Vice President of an MLO Lab of the Year-Awarded Health Center